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alamsas's avatar
alamsas
5 years ago

NFS HEAT - Crashing Xbox Series X (affecting SSD/other games?)

Had my Series X for several months now and since I've had issues with this game, I've been actively avoiding playing it on my Series X and it's frustrating that I have to play it on my Xbox One. Sinc...
nfs heat
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago
@COMINEEYEAHA

What I mean is a custom uploaded picture rather than one of the Xbox default pics to select from. I manage the sports titles and jumped in this thread to help out, I'm sorry if my response came off absurd. It's a similar issue I saw what happened in UFC which I thought could help.

Are you using an external hard drive or have anything hooked up to the console's USB slots? Just to verify third party devices aren't at play here? (Guitar Hero Dongles caused players to get stuck at the loading screen for FIFA and some external drives caused performance issues for UFC)
alamsas's avatar
alamsas
5 years ago
@EA_Blueberry Has it been a known issue for these games to crash because of custom gamer pics? Unlike the others, I wasn't using any 3rd party accessory with my Series X, but did have a custom gamerpic.

I haven't tested it myself as I've decided to finish the game back in my Xbox One, but I might decide to touch it again if it gets fixed on the Series X one day.
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago
    @alamsas I've only seen the custom Gamertag pic impact UFC so far. It's possible some other games could be affected if we start to see reports. This game was designed prior to Microsoft allowing custom pics.

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