NFS Heat & NFS Payback shuts down PC and restarts it

Question

I know there's been many posts about NFS Heat causes shutdown in PC while playing but I can't seem to find the solution. One suggestion was with the PSU failure and to update the BIOS but it is already the newest version.

I also play other EA games but none of them causes shutdown. But actually the same thing happens to me while playing Payback as well, seems to me that only NFS developed by Ghost Games aka EA Gothenburg causes this because my NFS Most Wanted & Rivals and some others don't.

My specs:

Intel i7 13700K

RAM 32 GB DDR4

MSI RTX 2060

Windows 10 64bit

ea_barry · Answer

@Saboteur666666&nbsp;

Try the following troubleshooting steps:

Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
In the EA app, click on the game and then Manage, Repair
Download and install all available Windows Updates
Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.

Forum Discussion

NFS Heat & NFS Payback shuts down PC and restarts it

1 Reply

About NEED FOR SPEED™ Franchise Discussion

Recent Discussions

2 player split screen for NFS Rivals

Need a help

Lost save progress after reinstall / EC:10606 – 45h47m shown but no career

Update required

Missed Feed Back