5 years ago

NFS Heat "Logged in on another device" help!

Every time i load NFS Heat on my Xbox One S, i get a message saying "You are currently logged in on another device" when i am not, my account is not hacked and it's been like this for 2 days now. My ...

nfs heat

sjnic

5 years ago

I reset my password, and it did not work.

EA_David

Community Admin

5 years ago

You mention having a few systems, can you ensure you're logged out of your gamertag on all of them and try again? If you can get far enough in to disable cross-play, can you see if this has an impact? If it doesn't, when did this start for you?

sjnic
5 years ago
No it gives me the same message, and it started about 4 days ago
- EA_David
  Community Admin
  5 years ago
  Are you able to try logging your main Xbox account into any other Xbox and check if the issue manifests there too?
  - elitepilot13
    5 years ago
    Same thing is currently happening to me