NFS Heat Rep stuck at 10

I recently downloaded the EA access trial for NFS Heat. I played it for the 10 hours of the trial then purchased the full game. After I purchased the full game I reached rep level 10 and got a pop up saying I had reached the max rep level for the trial, and now my rep won’t progress past level 10, even though when I end my night it says I’m rep level 12. It shows I’m playing the full game, but it’s like in-game I’m still in the trial.