NFS HEAT WILL NOT CONNECT TO EA ACCOUNT

My particular issue is with accessing the game on GeForce Now for Android on a Pixel 6 Pro. I was able to play the game without any issue until Saturday, October 15th. I checked my network connection on the GeForce NOW app, and it was/is considered "Excellent". I contacted GeForce NOW's customer support, but I was told that I'm experiencing an "unknown issue," and that I should just wait until the next patch rolls out for their Android app. I tried uninstalling and reinstalling, and just about everything else I could think of to try troubleshooting the problem but was left without a fix. I asked the customer support representative if I should contact Google technical support about my problem, because the rep also informed me that the issue I'm experiencing must be due to my network or my device, but the customer support told me that Google wouldn't be able to help. Obviously someone isn't doing their job correctly or there's a lot of slacking off going on. I don't know who I should contact now, because it seems to be clear that our money isn't good enough. I've only attached three screenshots for clarity, because that's how many I'm limited to.