Forum Discussion
Hi,
Yes, I am using the "keep me signed in option". I tried to sign out and then sign back in, using the option again, but it still asks me for my e-mail and password information evert time I start the game. I have other NFS games but they just go right into the game when I start them. Not sure why this is happening. I appreciate your help. Hopefully it is an easy solution. I bought the game through Steam, not sure if that makes a difference. Thanks again.
Log in to myaccount.ea.com and click on the Security section and then Edit your Account Security in order to change your password.
Resetting your password may 'reset' origin and help it to save your login info.
Do post here again and let us know if the above has the desired effect. Thanks.
- 9 years ago
Hi,
I reset my password, but the same problem keeps happening.
It is still asking for my e-mail and password every time I start the game.
Could it have anything to do with the fact that I purchased the game from Steam?
I am sure you will figure this out.
Thanks for all you help...
- 9 years ago
Hi,
I wanted to also mention that it looks like the game is starting through Steam.
I am not sure if that makes a difference.
Thanks.
- EA_Barry9 years ago
Community Manager
Have you been able to play at all since your posts here, I see attempts but not all were successful.
If you continue to have an issue I suggest you contact us directly for one to one assistance as they can discuss issue that we cannot here on a public forum.
Thanks.
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