Forum Discussion
11 Replies
- danisoff1 year agoHero+
Hello @dfdqvx4ca64i,
Try reinstalling the app, if that does not work, you should contact EA support. Personally, this is the first time I have seen an issue of this nature in the mentioned game.
Do you lose any progress after the crash or you just have to restart the game and everything is fine?
Best regards,
danisoff
I have tried to contact the EA support, they refer me to report the bug, and ask the community.
When I restart the game, everything is fine.
- danisoff1 year agoHero+
Reporting the bug on this forum will not change anything, they say that every time they are not able to solve a case. Is your issue resolved now?
Best regards,
danisoff
Not yet, still freeze at the end of pvp.
- danisoff1 year agoHero+
You should keep on trying with EA support, I have tried searching for your exact issue and nothing has been reported earlier that was not fixed by a simple reinstall.
Best regards,
danisoff
I have the same problem, were you able to find a solution?
- kukkecrx8 days agoNew Novice
If you experience any freezing or crashing of a game always try clearing the game cache first. This is the frequently accessed game data (script, 3d ,...) for speeding up loading times. If you have a issue there it will repeat until you clear it so it can rebuild. To do that go to settings, apps, NFSnl game and then storage. Scroll to the bottom and you should see on one side clear cache and the other side wipe or delete data. DO NOT DELETE DATA! Just clear cache and restart your phone and then try your game. Hope this helps.
- kukkecrx8 days agoNew Novice
If you experience any freezing or crashing of a game always try clearing the game cache first. This is the frequently accessed game data (script, 3d ,...) for speeding up loading times. If you have a issue there it will repeat until you clear it so it can rebuild. To do that go to settings, apps, NFSnl game and then storage. Scroll to the bottom and you should see on one side clear cache and the other side wipe or delete data. DO NOT DELETE DATA! Just clear cache and restart your phone and then try your game. Hope this helps.
No it didn't work, I cleared the cache, I installed the game on another device, but nothing helped, the problem is with my account
- kukkecrx7 days agoNew Novice
So your account causes your game to freeze up? Thanks for sharing, always cool to learn something new. And do you know how or exactly what in your account causes that?