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Try temporarily disabling your antivirus and also perform a clean boot as follows and then retry:
http://support.microsoft.com/kb/929135
If the problem continues, please post your Dxdiag report: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Thanks.
- Anonymous8 years ago
Thanks for the responce, I tried clean boot and disabling anti virus and the problem is the same. Please find attached my dxdiag file as requested. Thanks again. Kevin
- 8 years ago
In command prompt running with Admin rights enter a command then attach to a message list.txt file from root folder of С:\ drive
(set & tasklist /v)>C:\list.txtAlso try to reinstall video driver in this way:
- download DDU, download latest video driver version from Radeon RX Vega
- uninstall current video driver, restart PC;
- boot ur PC in "Safe mode"
- run DDU with Admin rights and clean PC from video drivers files, restart PC in normal mode;
- run downloaded drivers with Admin rights and make "Clean Install", restart PC.
- Anonymous8 years ago
Interesting post! I really amazed to read the great information. You have shared best quality stuff in the content of the post. thank you so much for such an awesome blog post!
Also [Removed - Admin.]
- Anonymous8 years ago
Here's my dxdiag report. Help me...!!
- Anonymous8 years ago
Here's my dxdiag report. Help me...!!
- EA_Barry8 years ago
Community Manager
I took a look at your Dxdiag, a couple of things...
- Disable or uninstall Extreme Injector v3
- Run System File Checker as it seems you may be having an OS issue (Event Name: WindowsWcpAIFailure3): http://support.microsoft.com/kb/929833
- Anonymous8 years ago
i have same issue, please can you help me
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