Forum Discussion
Try temporarily disabling your antivirus or other security software and perform a clean boot before playing:
http://support.microsoft.com/kb/929135
Also, does your machine meet the system requirements?
Minimum Requirements for 720p30 at low settings
OS: 64-bit Windows 7 or later
CPU: Intel i3 6300 @ 3.8GHz or AMD FX 8150 @ 3.6GHz with 4 hardware threads
RAM: 6GB
DISC DRIVE: DVD ROM drive required for installation only
HARD DRIVE: 30GB
VIDEO: NVIDIA GeForce® GTX 750 Ti or AMD Radeon™ HD 7850 or equivalent DX11 compatible GPU with 2GB of memory
DirectX: 11 Compatible video card or equivalent
INPUT: Dual analog controller
ONLINE CONNECTION REQUIREMENTS: 192 KBPS or faster Internet connection
- ApprovedAnonymous8 years ago
it doesn't work
- EA_Barry8 years ago
Community Manager
If you are unsure if your machine meets the requirements, you can post your Dxdiag report here and we can take a look for you.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
- ApprovedAnonymous8 years ago
Do you need all the report or only some parts? in my pc there is: CPU: i5-6400, GPU: msi gtx1080 gamingX 8Gb, 8Gb of DDr4 ram, I think is ok no?