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Anonymous's avatar
Anonymous
7 years ago
Solved

NFS Payback installation error

Hi there, I just bought NFS Payback and i tried installing it.  But apparently a error came on which said that a redistributable package (DirectX) didnt install succesfully. I dont know what to do...
  • Anonymous's avatar
    Anonymous
    7 years ago

    Alright so i disabled my anti virus program during installation and ran the files mentioned before and it finally worked out. But still its kind of annoying to install. It took me 2 days to find out how to install this game. And that with such a big company like EA xd. So just disable anti malware blocker and i was fine

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
7 years ago

@jofifa12

Please find the following files on your machine and then right click on each one and choose Run as an Administrator:

Origin Games\Need for Speed Payback\__Installer\vc\vc2015\redist\vc_redist.x64.exe

Origin Games\Need for Speed Payback\__Installer\vc\vc2013\redist\vcredist_x64.exe

Origin Games\Need for Speed Payback\__Installer\vc\vc2013\redist\vcredist_x86.exe

Once all that is done, reboot and retry playing and let us know here how that goes, thanks.

  • Anonymous's avatar
    Anonymous
    7 years ago

    If i install the vc2015 i get an error which says that it cant install because a newer version is already installed.

    Did i go right with 2 vc2013 trying to repair? I had the option to repair or unistall. I clicked on repair on both of them. 

    then i rebooted and tried to start the download again but got the same error.

    • Anonymous's avatar
      Anonymous
      7 years ago

      I also tried (as in other threads mentioned) to run DXSETUP as admin and reeboot. didnt work

      Starting origin as administrator: Didnt work either.

      I dont know what the problem is but it seems to exist since the release of the game. Kinda confused how it still occures although EA had over a year time to fix it. Seems also like a lot of people have the same problem. It doesnt help if I try things mentioned already in other threads because i already tried all the "solutions" i found.

      Pls fix it, tell me how to fix it or give me my money back

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