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Anonymous
13 years ago

Re: Activation limit for a serial number has been exceeded

Thezmanlives I understand what you mean but I will try to clarify this.

So, basically even if it's the same computer, an Operating System upgrade (for instance) is considered as a major change too.

 

That is not a problem at all, as long as you dehautorize the game before the change. After the upgrade like you've mentioned it does not work. 

 

If have exceed this limit of 5 authorizations and you have no options left to revoke 1 license, then you can just contact our team and explain the situation.

 

When sending your request you don't have necessary to call us if you want to avoid the waiting time on the phone, usually there is an email option you can use.

On the help center you have to select contact us + the product and then scroll down until you see 'I still need help.'

 

If you need more details just let us know.

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