I have the same problem on PC!
On PS3 and PS Vita no conection problems.
What your internet service provider say aboud this problem?
Forum Discussion
2 Replies
Hey Mario,
Have been working with the ISP. Below is a message from them showing where we are at the moment. I guess at this point I'm returning to EA support to see what other solutions might be found. Need to study up a bit on what the latency issue is. I was also recently reading an article about connection issues like this being related to COM or PCI port assignment issues. Am going to try updating the BIOS on my motherboard to see if this might help.
More to come...
"Good Evening,
I'm sorry it took longer than usual to get back with you. Our Network engineer that usually handles these types of issues was unavailable. He did receive your tracerts and ping tests though. Here's the response he sent to me:
" I’ve tried pinging each of these addresses directly, as well as running a trace route to the farthest address. In each case, none of these devices appear to be responding to ICMP. If the devices will not respond to ICMP then the 100% packet loss might be explained by that. The important thing to observe would be the increase in latency. Fortunately the jump in latency is only like 130ms which isn’t great, but isn’t enough that would cause all that noticeable of an impact with standard services..."
I'm not sure what exactly your still experiencing in terms of connectivity, but so far they aren't really seeing anything network related that would be the cause of it. From what I gather. Those hops in the tracert that register 100% just won't register the pings for some reason, but he doesn't think this is affecting service adversely as the latency is the real thing to look at. If you would like to troubleshoot further, just give us a call. Thanks!
--Ernest"I'm getting disconnected too. When I enter the game, I can connect to Autolog, but when I'm trying to search for public game, "Game has lost connection with Autolog". I have never played even second in multiplayer in contrast to you, guys. I want to tell you, EA, that you are perfidious scum. That game was released two years ago and people still have problem with Autolog. It's not rocket enginnering, you could have solved this, if you ever wanted to. I've bought this game for multiplayer and I got dissapointed.
