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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: Cant link Steam and EA app

Hey @Xb147 We recently moved over integration from Origin to EA App, Can you try to verify the game in Steam, Then make sure Origin is not running and restart the Steam and EA App Clients to see if this continues?

6 Replies

  • Xb147's avatar
    Xb147
    3 years ago

    The issue still persists.

    I verified the game on steam, restarted the client.

    Made sure the EA client wasn't running.

    I press play on Steam and follow the steps till I get the same message "Something went wrong, head over to steam star over."

    I even tried this: Uninstalled the client downloaded from the website,

    then reinstalled it through Steam which downloads the EA App when I pressed Play.

    Followed all the same steps and yet again I am stuck at "Something went wrong".

    I also tried linking some other account, like my google account and it perfectly got linked with no issues at all.

    Please let me know if there is update on the solution for this account linking between Steam and EA.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hey @Xb147 The EA App and Steam integration, we may be dealing with a new issue, Would it be possible to get a Bug Report filled out so we can share it with our team? 

  • Product: Приложение ЕА
    Platform:PC
    Error Report ID (learn how to create an Error Report ID in the sticky post) 102105
    Which client functionality are you experiencing this bug with? Launch Game
    When did this happen? (dd.mm.yy hh:mm) 8.11.2022
    Summarize your bug I bought battlefield 1 in steam, then it asked to link my steam account to EA, i tried, but allways it sends me this issue "Something went wrong To continue linking your EA Account to steam, head back to steam and start over" i searched all internet to find how to fix it, but nothing i already installed origin and ea, but nothing i tried all which says EA_illium in this topic https://answers.ea.com/t5/Other-Need-for-Speed-Games/Cant-link-Steam-and-EA-app/m-p/12029112#M91624
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? i don't know what i need to write here
    What happens when the bug occurs? just sends me a issue "Something went wrong To continue linking your EA Account to steam, head back to steam and start over"
    What do you expect to see? i want to play the game...

    i don't know what i need to write here

  • Xb147's avatar
    Xb147
    3 years ago

    No @1337228A ,☹️

    I keep trying now and then. I tried making a new account, but still no.

    Recently I tried connecting all the other platforms which can be linked to EA.

    All of them were successful, with no problems at all.

    Only Steam is having this issue.

    You can head over to my exact same bug report, so you can follow up with any updates I get.

    https://answers.ea.com/t5/Bug-Reports-Technical-Issues/Cannot-link-accounts-Steam-to-EA-App/ 

    Also do let me know if get any solution.😳

  • SRVR's avatar
    SRVR
    2 years ago

    I bought all need for speed games available on Steam but I can't play them because linking my EA and Steam accounts is not available.

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