Alright so we are talking about the PC version I guess.
If the game won't start it's usually because of your anti-virus software or firewall. Make sure to add the game and Origin to your anti-virus software's whitelist.
If the issue persists, try the following steps please:
- Update your drivers
Check for driver updates especially for your video/graphic card - Background programs
Just perform a Clean Boot and test the game performances.
The Clean Boot process disables many background tasks that may be causing interference.
Launch the game only just after the clean boot (nothing else.)
- Try the windowed mode
If you can play normally in windowed mode, then this issue is likely due to the screen resolution, you'll just need to adjust this setting. Launch the game and press Alt + enter simultaneously in order to trigger the windowed mode.
