EA_Barry
Community Manager
Community ManagerRe: Connection Failed
Have you ever successfully played?
It is possible your device is not compatible with this game.
Forum Discussion
16 Replies
From this morning, after complete first "hot wheels" event, I receive same message.
I do not try to unistall and install because maybe I lost all progress.
My id is: [Removed - Admin.]
I am not able to install google play games due to incompatibility with my device.
My device is a chinese one Ecoo E04 aurora plus with 3gb ram.
How I can resolve?
Best regards.
Giorgio
- EA_Barry
We can only help players with devices that are compatible with the game and who acquire the game through official channels, i.e. via the Google Play Store for Android users.
- Hello! I am experiencing the same problem in the fifth day of the Fastlane event which gives the Nissan 180SX as prize. I have done the first 5 races from chapter 5, then I raced once on the track named "Down and Dirty" and at the end of the race, the game crashed and now it says I have a connection problem.
I mention that I have switched from Wi-Fi to Mobile Data, I have restarted my phone 3 times and I have reinstalled the game. None of these options made the problem disappear. I didn't receive a ban notification for any cheats because I didn't use any , and I have installed the game from Google Play.
Can anybody help me with this probem? Thank you very much! - EA_Barry
- EA_Barry
There may be an account based issue at play here, can I ask you to make contact with an EA Game Advisor for assistance please.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100
Thanks. - Same here, I played earlier this evening in the limited time event, but now all I get is the connection failed, please check your internet connection error. I tried multiple wifis and data, restarted the phone, nothing works and I still cant play it. Very frustrating when a limited time even is going on
- When open the game, it always shows
Connection Failed
Could not connect to the Need For Speed No Limits server
Please check your connection and try again
I have tried 2-3 different WIFI network, mobile data and it still no progress
I already uninstall the apps and download again 3 times...
I have every car and finished the game with a compatable device. All work great until I downloaded the ast update and now it's this error. same problem here...
play it about 4 day, reach level 31...
i play it on realme 2 pro 4gb ram/64 gb rom, android oreo
