Re: Crashing While Launching

I have tried everything in here and I still cannot get the game to launch (it also appears in task manager for 2 seconds and then closes). Tried everything, nothing worked. The only thing that changed is once I created the folder (it did not exist) and added my NFS15 files (for testing), it asked if my save data was correct, to use cloud or local. So the folder name is definitely correct, but the game still does not launch. Anyone have any ideas?

Also I managed to get some details about the details about the game process itself that tries to turn on. Can anyone confirm if the values are as they should be?

And here's also all the modules this process is trying to use, probably useless info, but none of the solutions has worked for me so far.

GOOD NEWS, I RESOLVED THE ISSUE!

So we were investigating it together with Technical Advisor Sareem and Specialist Nicky from EA support team and eventually I found a solution and it was so well hidden as well.
At some point I decided to use my notebook to check if it would be a workaround. The only reason I though about it because my PC uses i5-3570k, which is a 3rd gen Intel CPU and the oldest in the recommended settings is a 4th gen one. But it has 4 threads, so it should not be an issue. The notebook is an recent MSI Leopard Pro one that has 6th gen CPU and GTX 1060. Origin was never installed on it.

So I booted it up and installed the application from here: https://www.origin.com/irl/en-us/store/download
What I immediately noticed is that the UI was completely different. So I told Sareem about it and he was rather surprised. Apparently my PC version of Origin was severely outdated. I tried to find any way to force it to update but I could not find any.

PC - 9.12.0.34172
Notebook - 10.5.5.6040

So I let the notebook to finish downloading and installing and launched the game. It worked. Hopes went up... "Could it really be the Origin application itself" I thought and told Sareem.
Since there was no way to actually update my outdated PC version of Origin, I had to fully uninstall it, download it from website and install the V10 version.

And it WORKED. It resolved the issue and the game launched and played fine. Therefore if any of your are still having this issue or new people find it, do this:

1. Uninstall your current Origin application from Control Panel
2. Download Origin from https://www.origin.com/irl/en-us/store/download
3. Install Origin and launch NFS Payback

PS! You do not have to uninstall the game when you uninstall Origin.

Thank you again EA Support team for your efforts!

Nope, did not work for me. My version is already V10.XXXX and even tried reinstalling it, same *. Its like queuing for an iPhone for 10 hours and finally getting your hands on it to find an android OS when booting it up.

@dYn_MoFoInteresting, I did also completely uninstall all of my Microsoft Visual C++ 2015 and 2013 from control panel and then downloaded new ones from official microsoft pages and installed. But I doubt that is the solution for you. You could still try. Did you also try to manually create the profile folder under My Documents (if you do not have it). I did not have it, but I dont know if it was part of the fix or not.

Nope, I gave up and refunded the game entirely. Figured they don't deserve my money if they're gunna dish out half Ssed games at launch at that kind of price.

Time to request a refund... Does anyone even care that people spent $70 for a game that doesn't even RUN??

Not just 70 but 85 for deluxe edition thats not even included DLC lol.

I see that my other response has been erased, any specific reason why? [ beside the inconvenience of truth from constructive criticism  ].

I can confirm Dryminator's advice - DEFINITELY check your Origin client version (under Help -> About);

** If your installed Origin client isn't at least ' VERSION 10.5.5.6040 - 0' [the latest version available for download as of this writing 7:57pm EST 11/10/2017] - and haven't already - please do yourself a favor and update it using the Origin update link Dryminator provided:

https://www.origin.com/irl/en-us/store/download

I'm running Windows 10 Pro (Version 10.0.16299.19), and encountered the same "click to play NFS Payback - nothing happens" issue many of us have experienced... performed all the helpful steps outlined by sgtdryke and others with no luck/frustrated...

The ONE thing I failed to take into account was the Origin Client VERSION (** I foolishly disregarded this step out of hand as I already had a months-old copy of "Mass Effect Andromeda" installed - which ran AND continued to run normally throughout my own NFS Payback troubleshooting ordeal...

Updated Origin, pressed Play on NFS Payback (sat back expecting nothingness), when BAM! - full black screen, game finally loads!

A Big thank you to Dryminator, sgtdryke (XP bumps given!), and everyone who's shared their experiences with this issue (both reporting & aiding those in need - I hope the game itself isn't as difficult as the 'install'...

Does not work. I've did the same and uninstall to the latest Origin version and it did not work. Please assist.

@steve_tthYou can try going through all the other steps that have been mentioned in this thread as well. Not going to re-copy them, most of them are on page 2.

Hi Dry, i tried the rest too. Didnt work. 😞 waiting for a patch or a refund.

@steve_tthCan you write here as detailed description of your issue as possible? I just want to make sure that you are experiencing the issue that is discussed in this thread as there are so many different "crashing to desktop" cases reported here in forums and this solution resolves only one very specific one.

i have reinstalled the game and it comes up with the storage cloud sync and it says there is an error i dont know what to do and i have a HP windows 7 and i have downloaded the latest origin app reply ASAP please

i got the 10.5.35.22222 - 0 version and have the same problem... i have windows 10 pro N and the game does not start, firstable y had a problem with a dll file and installed a windows package to fix it, and now the game does not do anything... thanks for your atention... 

@KaineCFF Doesn't work for me