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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

Re: Getting error code DR1001

Hi there, @WhOsOnFiRsT420.

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

12 Replies

  • Thanks but i don't need help anymore I  put in a case file earlier and had an EA rep call me. They had me go into settings then account management then restore the licenses. After that was done they had me turn off my system. Once it was off they had me hold the power button tol it beeped 3 times and put it into safe mode and the head me rebuild my database and i was good after that. Im able to connect now fine. 

  • WhOsOnFiRsT420's avatar
    WhOsOnFiRsT420
    6 years ago

    And looks like I'm eating my word because I'm submitting a car file with EA for the SECOND time today. Now I'm getting error code DR1005 and unlike my previous issue with the error code DR1001 where i could play by myself but not in party with friends, now with error code DR1005 I can't play at all. The server didn't crash or shut down on us this time we left when the message popped up on the screen saying the server was shutting down. Im at the point that when this EA rep calls after waiting the 1.5-2.5 hr wait time that i'm probably going to ask for my money back credited to my account because this is ridiculous. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @WhOsOnFiRsT420

    Can you tell me how many cars you have? I've seen some others say that this happens when you have more than 100 cars.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @speedracer523 

    I definitely understand the frustration with this. Is it at all possible to remove enough cars to get under a 100 to see if the error is resolved?

  • Why? It's not a problem in payback!

    I'm afraid to progress in game because of this.

    I already have 75 cars.

    You shouldn't have to REMOVE cars for you to be able to play 'online' or solo.


    Hasn't this issue been around long enough to be brought to the attention of the devs to fix?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @speedracer523 

    Hopefully, we'll have a proper fix for this soon. I don't have any details on that though.

    Something else to try is first entering solo play. Then, exit to the main menu and try connecting to online play.

  • Necesito  que me solucionen el error ya que e pagado por el juego para  poder usar todo su contenido gracias 

  • Hello there,

    I have the same problem with 3 cars ?

    And its still the same Problem since the game release...

    It cant be, that i need to buy all cars new everytime !

    only if i sell all my cars i can start the online mode... Then i need to buy my car again and delete it next day again ??? thats a joke bro !

  • richieroo0766's avatar
    richieroo0766
    5 years ago

    This is because EA can’t be bothered to update games like this. because there to busy robbing kids who pay for the same fifa game every year. It’s been years since EA has made a good nfs game and they probably not gonna make a good one anytime soon. If EA bothered more about nfs they’d probably be a stronger community for theses games servers to stay open.

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