Your answer is in your post. You would have to take it to the retailer you bought it (ebgames). However since you played it... the game no longer meets their requirements since it has been opened/used or the code has been used. If it is a console version at that point all you can do is sell it to then as a used game. If it is a PC version with an activation code... enjoy your new game, cuz ur all done. It's all in the return policy that you posted. Sorry dude but I think you are out of luck at this point.
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You have to use the activation code first to seee the game, you then find out that it does not work and you are screwed.Totally crooked that seems to be.Ea should offer you the refund out of good faith in my book, but it is a heartless company that is worth billions.I feel so sorry for you man really.
I have seen enough of ea and their trash games that dont work.I stepprd over to forza 3 so much nicer to play too than nfs, I ordered the crew yesterday as well, even though it is almost 4 years old the graphics are better looking than payback easilly, plus the world does not look dead and deserted like paybacks..
After payback Im done with nfs until they come up with a game is worth buying that actually works.I NEVER again will believe their flash trailers for games either cos they are full of lies.
