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Re: Lost Car / Reset Progress? [POST HERE]

Hi @KhaldonB,

Can you please shut down your console, restart it and try again? Please let me know if that worked for you. If you could provide us with any screenshots when you get back in and the issue persists, that would be even better.

Sorry for the troubles,

--Tom

4 Replies

  • KhaldonB's avatar
    KhaldonB
    11 years ago

    i already did restart my ps4 as they told me to do that on twitter.

    here are the 2 pictures,the most recent screenshot taken while it was upgraded.

    sorry for bad quality.Tell me if there is another info i can provide.

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    11 years ago

    Hi @KhaldonB,

    Thank you for getting back to me. You had an awesome looking car, sorry that it got reverted to the stock settings!

    I am afraid I will have to ask you to first take a look at our Basic Troubleshooting guide: http://answers.ea.com/t5/Technical-Issues/READ-ME-FIRST-NFS-Basic-Troubleshooting/m-p/4908815

    If those steps did not help you, I will keep an eye out for other reports and pass this on so it can get investigated. If you have further questions, please let me know.

    --Tom

  • KhaldonB's avatar
    KhaldonB
    11 years ago

    I appreciate your help Tom,but i gave up on the skyline for now and got myself a nice RX7.as for the skyline i will wait for a solution if there is any or i will just build it again.I'm cool with both situations 🙂

    Thanks again for your time.

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    11 years ago

    Hi @KhaldonB,

    I looked into this for you some more and from what I understand, there sometimes is a delay for your car appearing again as you had it. There might be another issue where cars however do not appear again, we are looking into that as well.

    RX7 is also an awesome car, hope you will have a great ride with that.. :-)

    --Tom

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