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karichie33-game's avatar
karichie33-game
6 years ago

Re: Need for Speed Heat - unable to connect, Rivals works well

@Gujer323 Per EA, they are telling me that the kid needs to be 18 in order to go online on it. They go off of his EA account signin. If it says he is under 18, that is why it is not allowing him to go online. I am working on an issue with this currently with my son, who is 12 and wants to play with me online.

2 Replies

  • karichie33-game's avatar
    karichie33-game
    6 years ago

    I got the problem fixed.   Call EA.  They will have to change the birthday of your kid to say he is 18.  It will take a couple of weeks, but they do will fo it if you provide a couple of pieces of information to them to prove you are you.   Then, when they do turn 18, they can go back and get them to change their birthdates to the correct one. 

    Like I said, that is what I did, and now my doin can play all ea games online.   And if I do want to monitor him, I can still setup parental controls in the  console. 

    Good luck.   Like I said, call EA.  It's their restriction that controls the gameplay, not the console.  You can get the number from EA website. Same dude where your EA profile resides. 

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