DICE TeamHey @TEXANHER0 make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.
You can also try to do a clean boot to see if there any programs messing with Need for Speed: HEAT and turn off any overlay programs for example Discord or Nvidia experience.
Can you add a Dxdiag so we can see what hardware and drivers you have?
Let me know if this works or not for you. 🙂
/Atic
@EA_Aticit works when you download with origin and through steam but not when you download with steam and through steam if that makes sense. I manage to launch the game sometimes but other times I still get a black screen in windowed and yes all my driver's are up to date, thank you for spending your time on helping me 🙂
what happened mto just downloading a game and playing it. thats all i want to do. who do i contact t get my money back. i had the same problem with Rockstar. why should i have to change all my settings to suit our game. ridiculous
