iI just received it as a gift for PS4 and it is unplayable for me too (without remapping). Previous title have at least had multiple presets.
I do, however, offer a PC fix. There is a small free program called "glovepie" that allow you to remap any control. You make your own tiny script like "w key = controller up" and so on. Only the keys you want to remap. Run it before you start the game and problem solved. It's not hard and there is actual online help...unlike EA.
Patch this game EA...listen to your audience.
