EA_Illium
EA Staff (Retired)
2 years agoRe: Need for speed the run not starting on windows (hardware issue)
Hi @trilbies
To check have you also tried the following?
- Repair via the EA App - Repair (Library > Tile Dots > Repair)
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Install or Repair the VC++ files for your game (Origin or EA app)
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode (separate from Safe Boot), then just try running the client and game
If so, would it be possible to get a DxDiag file in a reply to the thread?