Forum Discussion
KillerClaw79
3 months agoSeasoned Newcomer
the issue is the same after troubleshooting and clean boot didn't help at all after it when i try to start the game after download ea app tells me
game license invalid
the app couldn't read game's license file so we suggest launching the game in online mode if the problem continues cleaning your cash ( i just did it and it didn't help at all and also i was in an online mode in ea app the whole time)
EA_cuervo
Community Manager
3 months agoThanks for the clarification. Can you please try the following steps:
Delete EA License Files:
- Make sure the EA app is closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Delete all files in the "License" folder.
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
- (If some files or folders can't be deleted, reboot and try again.)