EA_Shepard
Community Manager
2 years agoRe: NFS Undercover License Issue
@XTurboTedX For this one, you can try chatting with the following steps but really email is the best for this one. It may take a bit longer, but not everyone on chat may have the ability to assist with the license.
For chat
You can contact our live support on our Help Site. To request a chat or open a case through email. First, clear the browser history and cache from the main browser you use.
- Select the EA App
- Select one of the account issues like I cannot log in
- You may get a pop-up that says login and get faster help
- Select Continue without logging in
- This should give you the chat/email option
You can use this link and you will need to list as much info as you can about your game and platform and the license.