@Grimval_NFS @BLVD69
Hello again.
i would like to update you on my NFS Heat refund with UK Sony Player support specialist.
i reported to Sony on (14/11/19) the phone 7 days after launch of NFS Heat. It toke them 2 weeks to reply. This process is pain in the * to get digital refund for a broken game. Just yesterday and today they replied and I provided video evidence of the issues. Please read the attachments.
for future reference and broken digital games, I advise all gamers to contact Sony customer service via telephone, not email or live chat otherwise they will respond with
“You have already downloaded the game and played it” without themselves doing some research they might blame your own console too” it’s pathetic.