Forum Discussion

Re: SOS Need for Speed Payback Crash at the same spot

Hi, I try to fix the error shown in windows event viewer and change it to run as administrator then I can play but in Prologue the game auto close when Jess cop chase mission.

No error message even in windows event viewer...

1 Reply

EA_Illium
EA Staff (Retired)
1 year ago
Hey @Whiley_Birch

Can we start by giving the following a try?

Run the System File Checker tool, then Check for Windows and GPU updates

Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.

Clear EA App's Cache (Top Left Menu > Help > App Recovery)

Check if any background applications are stopping the EA app or your game.

If this keeps up would it be possible to get a DxDiag?