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soare23's avatar
soare23
9 years ago

RX480 driver crash?

Hello,  Two days ago I have subscribed for the Origin`s Vault games.  And for two days I am struggling to play the new NFS(2016). My computer has an AMD RX480 graphic card which keeps crashin...
Straatford87's avatar
Straatford87
Icon for DICE Team rankDICE Team
9 years ago

@soare23

It sounds like you did check all the things that you should've - that is much appreciated and I would like to thank you for your clarifying post.

The only other thing that I can think off is tweaking your Radeon settings some more to see if that makes any difference. As you stated, the solutions for this error vary quite a lot so I would recommend to continue testing.

A driver update should most likely resolve the issue - do let me know if you run into anything else.

soare23's avatar
soare23
9 years ago

@Straatford87


I just got kicked now out of the game and the error changed as you can see in the attachment. 

The weird thing is that when the driver crashed this time, my Logitech T400 mouse`s driver crashed as well, even tho I do not see any connection.

I will try to close the mouse driver prior running the game and give it one more try.

Anyway, thanks for the help, I will update the post if I have any other leads or if the situations changes at the time of a new update(hopefully is going to be soon)

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @soare23

    Hi,

    Thanks for the update. You probably already checked this by now but could you please also verify that your Logitech drivers are up-to-date?

    • soare23's avatar
      soare23
      9 years ago

      Hey, 


      Yup, everything is up to date. 

      I did played today for a few hours and it seems it is working good, just by closing my mice`s application prior entering the game(the SetPoint app from Logitech)

      I will just keep it like this and hope it wont crush again.

      Thanks for the help Tom, I will come back with updates if I have any. 

      Have a great week!

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