Please refer to our connection troubleshooting steps:
http://answers.ea.com/t5/Technical-Issues/READ-ME-FIRST-NFS-Basic-Troubleshooting/td-p/4908815
@Straatford87
I'm sure it is a known issue since I just got done going through a thread from around the time the game first came out and it was about this same issue. That being said, I have this same issue. Snapshots have never worked for me. Any time I try to take a snapshot, it just says snapshot upload failed. I can't even look at any of the community's snapshots. I am on Xbox One. I have tried all troubleshooting steps and nothing works. Kind of upsetting now since there are new snapshot features and even an achievement for snapshot pro, and I am an achievement hoarder so I am pretty upset I cannot get it now. Please fix.
DICE TeamThis was a known issue when the game first launched; with that being four months ago I can confirm once again that at the moment this is not a widespread issue, but rather an occurrence for individual users.
For the moment this means that I can only provide you with our troubleshooting guide, which you have checked, or refer you to your internet provider for further assistance. If you want to have a Game Advisor go over this with you in more detail, feel free to setup a contact with them as well.
