Forum Discussion

Anonymous

8 years ago

SolvedApproved

Trial will not launch on Origin

Trial will not launch on Origin I downloaded the game yesterday to a drive that I usually save all my games on. It wouldn't launch and when I called support they made me aware of the 2nd of Nove...

Anonymous
8 years ago
Approved
SOLUTION FOUND
Apparently my origin client never updates even after restarts and re-logins. I uninstalled the Origin client and reinstalled it from the website and using the new updated client the game launched without a problem! It's strange that the outdated client didn't update on its own.

lcemman

8 years ago

I've the same issue... The game launch , the origin overlay show a message and the game close... without any error message...

I've paid for the origin access to test the game before the launch...

Is there something we can do?

EA_Barry
Community Manager
8 years ago
@lcemman @BlueAntShekhter

Can you guys let us know if deleting the license file (nfs_payback.dlf or similar) from the following location on your machine allows you to play:

C:\ProgramData\Electronic Arts\EA Services\License

That file should be recreated the next time you try to play and hopefully that should be it.

Do let us know, thanks.
- lcemman
  8 years ago
  @EA_BarryThanks for your response.
  Now the game is launching but we need to remove the license file every time we start the game.
  The game is unplayable... I've a frame rate of 1 image per 5 secondes in game and in the main menu.
  I've tried to set lower graphical setting even if I've a GTX 1080 but it still unplayable.
  What can we do for that?
  I also loose 2h of the trial with the test I do, can you reset it or do something?
  Thx in advance
- Anonymous
  8 years ago
  Approved
  This doesn't work for me, in fact all my files in there have weird names. It seems the one NFS is making is 1035208_oa.dlf.
  Also, reinstalled both Origin and the game and no luck with that either.