4 years ago
Unable to load my game
Hi I went back on my account to play NFS heat and all of my hard work and progress is completely gone and it starts from the very start of the game. I can see that my progress and cloud data is on my...
First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!
If you come across the error that your cloud save cannot be synced, you can try to manually overwrite it with your local one.
- Deactivate cloud sync in Origin
- Launch the game and play to create a newer local version of the saved data
- Close game
- Activate cloud sync in Origin
- Relaunch game, you should now be prompted if you wanna overwrite your cloud save
You can now overwrite the potentially corrupted cloud save by choosing the corresponding option.
Source: https://help.ea.com/ca/help/origin/origin/backing-up-origin-game-saves/