Re: I lost my progress on ea app

Hey @AlternateOrc 

Can you check your documents folder to see if there is still a save file?

If so, it's possible the save was corrupted. If that is the case we can try the following to help prevent this in the future. 

• Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool, then Check for Windows and GPU updates  
• Repair or Install the VC++ files for your game (Guide here)