Forum Discussion
EA_Illium
EA Staff (Retired)
12 months agoHey @Giovagp
Thanks for reaching out to the community on Answers HQ.
To check, do you remember if you recently saw an error message or failed to load into SP or MP during your last session?
If not, we can try the following steps first then check if your progress is restored.
Spoiler
- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Unplug any devices attached to the USB slot.
- Perform a power cycle.
- Touch the power button on the front of the console for at least seven seconds until the system beeps twice.
- Turn it back on after one minute.
- Launch your game.
- Restore the license for the game.
- Go to Settings on your PlayStation.
- Click Account Management then Restore Licenses.
- Enter Safe Mode and Rebuild your PS database
Thanks!
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