Buttons are changed
@EA_Groguet I'm sorry, the times I've spoken here the page was automatically translated. What I want to explain is that since the v6 update I can't play the game because the buttons are all changed a...
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EA_Groguet
Community Manager
Community ManagerHey @willson43kl
I have separated your message into a new thread so we can have anything located on the same topic.
Have you tried any type of troubleshooting to fix your issue? Is this happening since the last patch only? Which type of controller are you using?
-Groguet
- ok, thank you very much, yes I have tried different solutions from "steam" from the EA app but nothing, I have also downloaded new drivers for the controller but I had no success. The controller is an original DualShok4, I have always played since the game came out with the same controller until the v6 update where I can't use it because the buttons are changed ☹️
- EA_Groguet
@willson43kl wrote:
ok, thank you very much, yes I have tried different solutions from "steam" from the EA app but nothing, I have also downloaded new drivers for the controller but I had no success. The controller is an original DualShok4, I have always played since the game came out with the same controller until the v6 update where I can't use it because the buttons are changed ☹️Would you be able to try with another controller such as an Xbox one? I know that this has just started happening, but it would be interesting to see if with a Microsoft controller works without issues.
-Groguet
- @EA_Groguet controlling with a new controller is impossible for me since the only one I have is the dualshok4, anyway I tried with a generic one that I also used and the same thing happens, with the other games it works normally but with the nfs unbound the error occurs .
- @EA_Groguet Hello, how are you, please, I really need a solution. I've tried everything and the problem is the same or maybe worse. Honestly, it seems to me that the problem is yours because until before the update everything worked fine. Please, I haven't been able to play a game for which I paid for more than a week. Please I ask you for a solution.
- Hello, how are you? I've decided to talk here since I haven't had a solution to my problem for the past few days... please, I'm asking for a solution. It's going to be 2 weeks now that I can't play.
- @EA_Groguet The truth is, I am very disappointed in your work team and you... I have left you a lot of messages, telling you about the problem, asking for help with the problem... the truth is, very bad of you, I am not the only one who had this problem but It seems that the only one who can't solve it... 800 hours of play with the same controller, so that after an update I can't use it anymore.
- EA_Groguet
@willson43kl wrote:
@EA_Groguet The truth is, I am very disappointed in your work team and you... I have left you a lot of messages, telling you about the problem, asking for help with the problem... the truth is, very bad of you, I am not the only one who had this problem but It seems that the only one who can't solve it... 800 hours of play with the same controller, so that after an update I can't use it anymore.Hey there,
As I told you, I need you to try it with an official controller. All the other controllers don't work natively with the platform or our games, so they need emulators or they might create some interferences. Until you haven't tried that there's absolutely nothing else we can do.
Please, stop bumping this thread.
-Groguet
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