Buttons are changed
@EA_Groguet I'm sorry, the times I've spoken here the page was automatically translated. What I want to explain is that since the v6 update I can't play the game because the buttons are all changed a...
Forum Discussion
ok, thank you very much, yes I have tried different solutions from "steam" from the EA app but nothing, I have also downloaded new drivers for the controller but I had no success. The controller is an original DualShok4, I have always played since the game came out with the same controller until the v6 update where I can't use it because the buttons are changed ☹️
EA_Groguet
Community Manager
Community Manager
@willson43kl wrote:
ok, thank you very much, yes I have tried different solutions from "steam" from the EA app but nothing, I have also downloaded new drivers for the controller but I had no success. The controller is an original DualShok4, I have always played since the game came out with the same controller until the v6 update where I can't use it because the buttons are changed ☹️
Would you be able to try with another controller such as an Xbox one? I know that this has just started happening, but it would be interesting to see if with a Microsoft controller works without issues.
-Groguet
- @EA_Groguet controlling with a new controller is impossible for me since the only one I have is the dualshok4, anyway I tried with a generic one that I also used and the same thing happens, with the other games it works normally but with the nfs unbound the error occurs .
- @EA_Groguet In any case, I repeat, the problem arose immediately after updating v6. It's been a week since I can do anything in a new paid game like neef for speed unbound. Please I beg for some solution
- EA_Groguet
@willson43kl wrote:
@EA_Groguet In any case, I repeat, the problem arose immediately after updating v6. It's been a week since I can do anything in a new paid game like neef for speed unbound. Please I beg for some solutionThe main problem with generic or dualshock controllers that you are using is that they don't work natively with the OS. That means, that sometimes they might be working perfectly, and then things might change. That's why I was asking to try a Microsoft controller.
Have you tried any other troubleshooting like reinstalling the game?
-Groguet
- @EA_Groguet I tried it with the xbox emulator "Ds4windows" and the buttons have been changed even more, that's why I say: The problem is in the game.
- EA_Groguet
@willson43kl wrote:
@EA_Groguet I tried it with the xbox emulator "Ds4windows" and the buttons have been changed even more, that's why I say: The problem is in the game.That's the problem, that you need an external program to emulate the controller, which can interfere with the controls and the buttons. That's why I was saying to try a native controller.
This is how you can Uninstall the game from EA app:
https://help.ea.com/en/help/ea/ea-app/uninstall-ea-app/
Take into account that you might lose some progress after uninstalling.
-Groguet
- @EA_Groguet but I tried it based on what you told me and the closest thing was to try the emulator, previously I didn't need it and it worked very well... and it works in all the games except this one. I will try to uninstall it and install it again.
Featured Places
