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Gripmode's avatar
2 years ago
Solved

Cannot load inventory during savegame loading

Hello, please help me with the next issue:

Cannot load inventory during savegame loading on XBOX SX

It could be probably caused by first launching the game after a patch. I had got electricity blackout when inventory was syncing

And after that, the issue persisted for more than a month

Tried to reinstall, but deleted the game completely


Heard about the new patch. Tried to install it once more from scratch. The issue still persists.

The game still drops the error that the connection is failed after failing to synchronize the same inventory number:
5/16

1/3

Please, see the attached screenshots

Please, help with solving this

Don't wanna lose progress in single-player, but wanted to try multiplayer a lot

Thanks!

  • Hi @Gripmode Can we try the following steps and check if this continues?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Try the steps in our Connection and Advance Connection Guides 
    • Open you're Xbox NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Gripmode Can we try the following steps and check if this continues?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Try the steps in our Connection and Advance Connection Guides 
    • Open you're Xbox NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 
  • Gripmode's avatar
    Gripmode
    2 years ago
    @EA_Illium I've tried every step you provided. The issue still persists. Looks like it somehow uploaded a corrupted save that blocks online.
    Only offline works.

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