This is ridiculous I lost all online and offline progress in nfs unbound , and I have created a ticket for help many times for a while now and never got any help.
How is it possible that I paid big money for this game and get this ? Got 124 playing hours and absolutely nothing in game anymore 🤣🤣 need help
save progress is saved on you locale pc so if the file is delete all your progress is gone it is not saved to the cloud
Yea, not saving to the cloud would _almost_ be fine if EA actually said something about that.
I googled this when it happened to me and it's been an issue for people since december. A little warning that I had to find my own backup solution if they gonna have a bug this serious.
I lost 400+ hours of gameplay...
Same issue here today! around 95 cars are gone in online, i have to do the story from the beginning! 465 h gameplay LOST! achievements are still there.
Sorry for your loss dude.
I've had a long back and forth chat with ea on this and it's honestly one of the worst customer experiences I've ever had. Multiple times they just changed the ticket status to "resolved" without answering. Or they just gave generic answers like "check the forum". I linked to all mine and other's answer here about this and at the end they literally started to answer random * totally unrelated like "we heard you had some problems with nfs heat".
And at that point I just gave up. I think they tried to be annoying and playing dumb. It worked 🤷
