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Ok thank you it worked

Thank you for providing us with feedback LikeSwoosh​, I will mark the post as solved.

Hi I went to the EA forums and told them my issue and they had a fix for me. I tried it and it worked but I had to go to each individual car and customize the wheels, projections, license plates, and driving effects all over again. Some cars it even took the wide body front and back fenders off or even the hoods of the cars were different. It took me 2 hours to customize my cars back to normal. So I thought to myself it's ok this one time is fine. But then it happened again. Now I have to spend another 2 hours just customizing my cars again because it happened again. I wanted to know if I can just get 1 million in game money for all my troubles. This is very inconvenient to me but I like the game a lot and want to continue playing it. It would mean a lot to me if you can do this for me and also get a permanent fix for this issue.

Thank you.

Hi I went to the EA forums and told them my issue and they had a fix for me. I tried it and it worked but I had to go to each individual car and customize the wheels, projections, license plates, and driving effects all over again. Some cars it even took the wide body front and back fenders off or even the hoods of the cars were different. It took me 2 hours to customize my cars back to normal. So I thought to myself it's ok this one time is fine. But then it happened again. Now I have to spend another 2 hours just customizing my cars again because it happened again. I wanted to know if I can just get 1 million in game money for all my troubles. This is very inconvenient to me but I like the game a lot and want to continue playing it. It would mean a lot to me if you can do this for me and also get a permanent fix for this issue.

Thank you.

And it happened again today as well.

Heya LikeSwoosh​,

so the solution in this thread only worked once and then not again? Or do you mean that afterward, while you can log in, your car customization needs to be fixed each time? 

Are you getting some kind of error message still? Are you customizing cars in-between/creating new customizations before the issue starts again?

So the very first time I had the issue I used the fix that u recommended and it worked. But then the same issue happened. And the big problem with this issue is that the game doesn't recognize that I have purchased some content and it deletes it from my customized cars. Then I have to go to all the cars and re-customize them with the purchased content that I had on them.

Please try these things:

Make Sure You’re Online Before Launching

• Confirm Xbox is connected
• Confirm Xbox Live services are up
• Then launch the game

Disable Quick Resume for NFS Unbound

Do this every time:

• Xbox Home → highlight NFS Unbound
• Menu → Quit (don’t suspend it)
• Launch fresh

If you see it in Quick Resume:

• Remove it manually

Sign-Out Revalidation 

• Press Xbox button → Profile → Sign out
• Hold Xbox power button → Turn off console
• Wait 30–60 seconds
• Power back on
• Sign back into your profile
• Launch NFS Unbound (fresh, not Quick Resume)

Make sure you back up your saves before you try any of the suggestions. Let the game sync to cloud after everything looks correct and if things break again, don’t overwrite cloud saves immediately.