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MooChowChow's avatar
MooChowChow
2 years ago
Solved

Connection Lost ps5 NFS

Hello. About 2 weeks ago I was disconnected from online play stating; connection lost a network error has occurred. See ea.com/unable-to-connect for additional info. This is now continually happeni...
technical issues
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @MooChowChow To check is there a separate account we can test to see if it can connect or possibly another network to connect your device to in order to see if the error continues? 

MooChowChow's avatar
MooChowChow
2 years ago

Only one PlayStation network account can be liked to EA and I only have my own sign in on the ps5. I also read unlinking an account removes purchases so I am not keen to try this. I will try to connect to my mobile phone data and see if the issue still happens.

MooChowChow's avatar
MooChowChow
2 years ago

So I connected to my 5g phone data and hotspot as wifi for my ps5. Logged in no problem and didn’t disconnect after an hour so switched back to my Ethernet connection and have been stable in lobbies since. Thanks for the help! This worked for my situation.

Touch wood.

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