EA Staff (Retired)When you have a moment can we give the following a try?
Thanks!
hi again Illium, i tested the steps now on game version 7.1.0 and i can confirm that even clean booting does not prevent the crashes. I finished one race of a playlist and got a crash before the second. i suspect the problem is somewhere within the animation or camera angle when the game is showing you your player character behind the wheel (like in the attached image that i nabbed off a review by TheGamer), as that is the angle at which the hangs occur.
And to reiterate, my Radeon driver version is still 24.5.1 as AMD haven't released an update since.
First of all, change the name of the d3dcompiler_47.dll file in the folder where the game is installed to d3dcompiler_47.bak.
The problem is not related to the graphics card or driver. I also use an AMD graphics card and AMD processor. The dxgi.dll extracted from the reshade I mentioned before solved all my problems. I've come across the mentioned error once or twice since Vol 3. It is already written in the error message that there is a DXGI problem. So it's a file problem. I am adding the dxgi.dll file I use. If you want, you can extract the zip file to the folder where the game is installed and try it.
While the game is opening, you may see some messages at the top of the screen. Don't care. These are the messages you receive because you only added the dxgi.dll file without reshade installed.
Since I don't like the music of the game, I also listen to music from Spotify in the background. So it has nothing to do with background applications.
dxgi.dll download
yeah unfortunately renaming the d3dcompiler and using the dxgi dll you provided doesn't stop the crashes either. i don't quite know how exactly you did it but after i change the extension, the EA App notices it and tells me that the game needs repairing. then it downloads the .dll again.
i had installed reshade and that don't fix it either.
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