Forum Discussion

yur1p3y's avatar
5 months ago

DirectX Error when Launching the game.

After the game updated to version 9.0.3, I can't get into the game anymore, it will launch to the black screen and then have a DirectX error pop-up on my screen. I have tried many methods that people suggests from the internet

  • reinstall the game
  • verify the game files
  • clean install GPU driver and Windows
  • delete cache folders and DX12 files
  • allow program and folder of the game on window defender

With all these and many more methods, nothing seems to fixed ☹️ What I want to know is, is this a problem with the game itself (if this is a problem, I think the only is to wait for the fix for dev.) or is it a problem after Windows updated to version 24H2? Because I'm pretty sure I didn't change or do anything to my PC other than that.

I will attach screenshots and dxdiag.txt for anyone who might help me with this. 

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey @yur1p3y, You also have an integrated card Intel(R) UHD Graphics 630 with some old drivers. Make sure to update those drivers and chipset as well and set a game profile for your high-performance card. Follow  this link 

  • yur1p3y's avatar
    yur1p3y
    5 months ago
    Thanks for the help you provided @EA_Pulsar. I have updated my Intel driver as you told me and once it's updated, I launch the game to try but the problem still persists with the same DirectX Error message.
  • I think this problem is beyond my ability to fix, since every program on my PC is working fine except NFS Unbound. I guess the problem is with some of the game files because I have been playing this game since the beginning and never had any problems until the vol. 9 update.

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