Forum Discussion
3 years ago
@EA_Illium
I would like to add that I have already reinstalled the game 3 times and no positive results.
1. Also, when starting the game in EA I am redirected to Epic Games Launcher and nothing else happens.
2. I also had the EA app window close during launch, as if the game wants to start, but nothing happens again
3 years ago
@EA_IlliumIt's lounch the game
https://youtu.be/N4U_770KZ0c
- EA_Illium3 years ago
EA Staff (Retired)
HI @Forxad22 Thanks for the video, can we try the following steps and check if this continues?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Troubleshooting Graphics issues
- Put your device in a Clean Boot and only launch the game
- EA_David3 years ago
Community Admin
Just to add onto that, can you log out of the EA app, then restart your system. Now start epic and try launch again?- 3 years ago
@EA_David @EA_Illium
I've done all, nothing helps.
Also today I installed Origin and the game ran and I immediately got out. After I plugged the gamepad and wanted to log in and again began to crash, just like in EA.
I have already cleaned the caches everywhere but nothing helps.