DXGI_ERROR_DEVICE_HUNG
PC Specs: Lenovo Legion Y540 15"* - NVIDIA GeForce RTX 2060 GPU - Intel Core i7-9750H CPU - 16GB RAM I have about 30+ hours on Unbound and have only started getting a DirectX error (see atta...
Forum Discussion
Hey, so funny enough, I messed around with more stuff and I'm not sure what exactly fixed the issue, but attached are photos of my graphics driver settings to see if that may help anyone who views this. Additionally with changing these settings, I turned on "Debug Mode" on the control panel located under the "Help" tab on the top right, prioritize the application to "High" in the Task Manager and lastly I am using the newest graphics driver out minus the inclusion of USBC Driver and HD Audio Driver. Please note I installed the older version (531.41) and then installed 546.33 (newest as of today for my graphics card) on top of that, NOT utilizing clean install. lastly, the texture quality setting in-game is set to Medium. I hope this helps someone, if not please just reply with questions or info requests and I'll see what I can provide 🙂
Side note: For some reason I now get around 70-93 FPS instead of 36-63 FPS as I did before. Not sure why but I ain't complaining lol
Not bad, happy for you. I did all the same things, with resolution, graphics quality - nothing helps. But your advice doesn’t quite suit me in terms of settings in the video card software. I have AMD.
But thanks anyway.
EA_IlliumEA Staff (Retired)
- @EA_Illium unfortunately no. The game still doesn't work...
- EA_Illium
Hi @Frankie028
If you haven't can we also try the following:
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (Library > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Install or Repair the VC++ files for your game (Origin or EA app)
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
Thanks!
