DXGI_ERROR_DEVICE_HUNG
PC Specs: Lenovo Legion Y540 15"* - NVIDIA GeForce RTX 2060 GPU - Intel Core i7-9750H CPU - 16GB RAM I have about 30+ hours on Unbound and have only started getting a DirectX error (see atta...
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@EA_Illium unfortunately no. The game still doesn't work...
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @Frankie028
If you haven't can we also try the following:
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (Library > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Install or Repair the VC++ files for your game (Origin or EA app)
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
Thanks!
- @EA_Illium All these actions were also found on the Internet and carried out.
Windows updated to latest version
Video card driver - 7 options were installed. Modified version, official latest, official previous - 4 versions.
I reinstalled the game 4 times, on different drives. SSD and HDD
Vc++ is also the latest version.
I cleared the cache, restored files, lowered the graphics, changed the resolution. Disabled the sound driver.
Everything is in vain. The game runs smoothly and well during these 5-25 minutes. But not for long...- EA_Illium
Hi @Frankie028 Would it be possible to get a DxDiag file and an EA app Error ID Number?
- @EA_Illium Screenshots with an error when the game crashes are in my response to the author of the topic. I'll try to provide DxDiag in the evening.
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