EA account locked out.
Hi, I’ve received an error message on NFS unbound to reset my password and I’ve done so several times, went back into the game and it still is saying the same reset my password message. Thanks
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi @hicompr3ssion,
If the password reset isn't taking, please get in touch with our support team directly. They'll be able to take a look into your account from there.
Have this info ready:
- The original email address on your EA Account.
- Any usernames that are tied to your EA Account, like your EA ID, Xbox Live gamertag, or PlayStation™Network Online ID.
- Any invoice numbers from games you’ve bought through the EA app or Origin.
How to get ahold of the support team:
- Click Contact Us.
- Select the EA app or Origin depending on the platform you have.
- Select Manage my account > Can’t log in.
- Click Select contact option.
- Tell us your name and your email address, then click Next.
- If you know the email on your account, you can put that in here. If you don’t, just use your current email.
Once you do, you'll get the option to speak with one of our Advisors who will do what they can to get you back into your account.
- EA_Lanna
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