bardiahtm
3 years agoNot applicable
Game crash and freeze
Product: Need for Speed: Unbound
Platform:PC
Summarize your bug Game keep crashing after 5-20 minutes
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Freezes and crashes after 5-20 minutes
What happens when the bug occurs? The game doesn’t crash while your in the garage or loading screen , only out side of the garage, in the game map crashes
What do you expect to see? Game crashes and freezes
- The game originally opens and everything is fine and doesnt crash in the main menu or garage , sometimes in the loading screen and everytime 100% crahses on the map when your out side of the garage , it happens between 5-20 minutes. Which is disappointing .
HI @bardiahtm Thanks for letting us know what you are seeing, When you have a moment can we try the following?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game