Game crashes in races everytime I play since VOL. 6

Hey @HunterBullets009 @-xK1- @luki_plox 

To confirm with everyone, you've also tried the following steps?

• Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
• Verify the game in via your Steam library
  
  
• Clear EA App's Cache (Top Left Menu > Help > App Recovery) 
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
  
  
• Check for other applications that may be limiting EA App or Game performance
• Close other running applications on your device
  
  
• Run the System File Checker tool, then Check for Windows and GPU updates  
• Repair or Install the VC++ files for your game (Guide here)
  
• Restart your device in Clean Boot mode first then try again.
• Try a new user or admin account

Thanks!

@HunterBullets009 @luki_plox 

Also would it be possible to get a DxDiag file?

Here is my DxDiag

yes to most of your questions

also, as earlier mentioned this is not happening for other games including bf2042

Hey @HunterBullets009 @luki_plox @-xK1- @PrimaryReloaded 

Thanks to everyone that has provide information to the team so far!

We continue looking into these reports, however I wanted to check if anyone can remember the exact buttons pressed before the game crashes and if its the same order each time?

The team continue to work on looking into this and testing this issue. 

Thanks!

Most likely the rt trigger, one used for acceleration...

Nearly a month now, any solution yet ??

I just had two crashes in a row and can confirm it was not the same buttons/actions every time. While playing with an Xbox Elite series 2 controller, the first occurred while holding RT and then moving the left-analog stick from right to left, the second one occurred while holding RT and moving the left-analog stick from left to right.

Had to uninstall the game as you guys have no interest in fixing the issue...