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EA_Illium
EA Staff (Retired)
3 years agoHi @mfillwill Can we start by running through the following?
- Close other running games or apps, (for Series X|S also close others running in quick resume)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- 3 years ago
Still having crash issues after advice giving
- EA_Illium3 years ago
EA Staff (Retired)
@mfillwill Thanks for running through those steps, to check are you on an insider build on the Xbox?- 3 years ago
Insider build yea it's a digital copy