Forum Discussion
8 Replies
- EA_mplsnow22 days ago
Community Manager
Hey KingArthurOps,
Sorry to hear that the game hasn't been able to launch.
If you haven't already, please give these troubleshooting steps a try:
- Clear the EA App's cache
- Check for Windows or GPU updates
- Repair the game
- Run EA App and NFS Unbound as administrator
- Check if there are other applications limiting the EA App and game performance (including any Anti-virus software and Windows Defender), and add NFS Unbound, EALauncher.exe, EADesktop.exe, and EABackgroundServices.exe as exceptions
Let us know how it goes, thanks! - MFCADMASTA9721 days agoRising Newcomer
I just got the game and have the same issue; won't launch with the same error. I tried all the steps you listed above and nothing work.
- EA_mplsnow20 days ago
Community Manager
Hey MFCADMASTA97,
Just to confirm, did you download NFS Unbound through Steam? If so, NFS Unbound might appear as 'Excalibur' in the steamapps folder; you'll want to add it as an exception in Windows Defender or your Anti-Virus software. If you haven't already, please try verifying game files on Steam as well.
Once you do that, set the EA App to offline mode, restart your PC, and turn offline mode off before launching NFS Unbound to see if the error message still appears
Let us know if that helps, thanks!
- Drake79ee15 days agoSeasoned Newcomer
Hi, I am also having the same problem and nothing seems to be fixing it.
- KingArthurOps11 days agoSeasoned Novice
disable windows real-time antivirus then it runs
- KingArthurOps8 days agoSeasoned Novice
i disable real-time antivirus now it's running perfectly
- EA_mplsnow2 days ago
Community Manager
KingArthurOps Glad to hear that NFS Unbound is launching properly now! Thanks for getting back to us with what worked.
- Yureighost984 hours agoNewcomer
Hi I also having the same problem,I try to open the game and it keeps force close and display same as above please help