Game don't want to start/Crash at launch

Product: Need for Speed: Unbound
Platform:PC
Summarize your bug game doesnt launch
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? launching the game
What happens when the bug occurs? gamer blackscreens rolls back to launcher app
What do you expect to see? ea app

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went through all diagnostics available from EA and the forums refreshed all drivers clean install on the game multiple times verified files deleted dx12 file never got a second folder in docs since game didnt launch 4 days in now and 80 dollars short this feels sour.